Returns & Exchanges
We want you to love your Mimi & Lula accessories, but if you change your mind, we offer a hassle-free return policy within 30 days of purchase. Items must be returned in their original packaging and in unworn condition to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the accessories in their original branded packaging and secure them in a sturdy mailing box to prevent damage during transit.
- 3.Affix the Label
Print your prepaid shipping label from the portal, attach it to the outside of your package, and drop it off at any authorized shipping location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-7 business days.